Privacy Policy

At DocZenAI ("we", "us", "our"), your privacy is a priority. This Privacy Policy explains what information we collect when you use our healthcare marketplace, how we use it, and the choices and rights you have. By using DocZenAI you agree to the practices described here.

1 Information We Collect

We collect information you provide directly — such as your name, contact details, and account credentials — as well as booking, order, and health-related information you share to receive services. We also collect technical data such as device, browser, and usage information to operate and improve the platform.

2 How We Use Your Information

We use your information to provide and personalize our services, process bookings and payments, connect you with providers, communicate with you, ensure security, comply with legal obligations, and improve the platform.

3 Sharing of Information

We share information with the healthcare providers, pharmacies, and laboratories you choose to interact with, and with service providers who support our operations. We do not sell your personal information. We may disclose information where required by law or to protect the rights and safety of our users.

4 Data Security

We apply administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, but we work continuously to protect your data.

5 Your Rights & Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to withdraw consent. You can manage much of your information from your account settings or by contacting us.

6 Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences (including your timezone), and understand how the platform is used.

7 Contact Us

If you have questions about this Privacy Policy, contact us at support@doczenai.com, or by mail at DocZenAI, Wilmington, DE 19808, USA.